Let's Start a Conversation
Whether you have questions about our services or you're ready to begin your financial journey, we're here to help. Reach out and we'll respond within one business day.
How to Reach Us
Office Address
47 Victoria Street
Birmingham, B1 3PE
United Kingdom
Office Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM (by appointment)
Sunday: Closed
Response Time
We aim to respond to all enquiries within one business day. For urgent matters, please indicate this in your message subject line.
Finding Our Office
Our Birmingham office is centrally located, making it easily accessible from most parts of the city and surrounding areas.
By Train: We're a 10-minute walk from Birmingham New Street station. Exit via the Stephenson Street entrance and head towards Victoria Square, then continue along Victoria Street.
By Car: The nearest car park is the Q-Park on Livery Street, approximately 5 minutes walk from our office. Street parking is limited in the immediate area.
By Bus: Multiple bus routes stop at Corporation Street, which is a short walk from our location. Routes 9, 33, and 35 all pass nearby.
About metal-folio
We're a financial guidance firm dedicated to making quality money advice accessible to everyone. Founded in 2016, we've helped over 8,400 individuals and families take control of their finances through practical, personalised strategies. Our team of experienced advisors brings together expertise in budgeting, debt management, investment planning, and retirement preparation.
Company Information
Registered Details
Company Name: metal-folio Financial Services Ltd
Company Number: 10847523
Registered in: England and Wales
Professional Standards
We maintain professional indemnity insurance and follow industry best practices for client data protection and confidentiality. Our advisors participate in ongoing professional development.
Client Data
Your financial information is handled with the utmost care. We use encrypted systems for all client data and never share information with third parties without explicit consent.
Common Questions
A brief overview of your current situation and what you're hoping to achieve is helpful. There's no need to share sensitive financial details in an initial enquiry—we'll gather those securely once we begin working together.
Your first conversation with us is complimentary. This 15-20 minute call helps us understand your needs and allows you to ask questions about our approach before committing to any service.
Not at all. Most of our clients work with us entirely through video consultations. In-person meetings are available for those who prefer them or live nearby, but they're optional.
We work with clients across the entire United Kingdom. Our expertise is focused on UK financial systems, tax structures, and regulations, so we can serve anyone based in England, Scotland, Wales, or Northern Ireland.
Availability varies, but we typically have slots available within 1-2 weeks. For urgent situations, we do our best to accommodate sooner. Just let us know your circumstances when you reach out.
Yes, once you become a client, you'll receive access to our secure document portal. For initial enquiries, please don't include sensitive financial information in regular email—we'll set up secure channels once we begin working together.
Ready to Take the First Step?
Send us an email and tell us a bit about your financial goals. We'll get back to you within one business day to discuss how we can help.
Email Us Now